I think my son may be right about me talking about myself
Getting a good start on my day

Schwans Foods weren't concerned about the spoiled potatoes in our Spring Vegetable mix

My wife just got off the customer support instant message utility on the Schwans Food website to report to them that their Spring Vegetable Mix had a surprisingly large number of potato slices that were saturated with black spots.  This mix cost more than $7.50.

The customer support person gave my wife a phone number to call in the morning to report the spoiled veggies.  That was it.  They weren't interested in the pictures we had to show them the expensive spoilage.  

In my book, they provided less than desirable customer support.  Have any of you had a similar experience with Schwans?  How was it resolved?  Here are two of the pictures of the spoiled product:

8055229708_1995c17af4_z
Our Spring Vegetable Blend from Schwans Food

Schwans
One of the potatoes from the Spring Vegetable Blend


Comments