His column today is about a taxi ride to an airport where he ran into a taxi driver who was not very talkative to the point of being unfriendly.
And then Albom found out what this guy had just experienced. The driver's son was lost and not found in a drowning. The dad was desperate to leave work to go looking for him. But he had to work to support his immigrant family.
By the time he heard the whole story, Albom was at the airport. This is worth a read.
If the mail delivery person or somebody else growls at me today, I'll be slower to judge.