Since we moved to a different part of town more than 15 years ago, we shop at a different Meijers here in the Lansing-area. Going to this grocery store which sells everything has become a ritual in our family.
Twenty years ago my son Justin and I did the grocery shopping there. It became a ritual for the two of us after complaining to my wife that she forgot to buy certain items. When she offered to let us do it, we jumped at the chance. It became a father-son bonding experience that made an impression on both of us.
One of the persons we got to know every Saturday was Norma, a sample person who offered free tastes of all kinds of food. She loved his enthusiasm for trying most everything that was offered and occasionally would give him a double portion. She always took time to talk to us. We almost always bought whatever she was selling.
Over the years, she became a door greeter. We don't get to that Meijers often, but when we do and when we see her, we smile. She adds greatly to our Meijers experience. She's aware of everything in the stores, loves people and makes grocery shopping way more personalized.
It was great to see her yesterday. I'm still smiling inside. She brings back great memories from these Saturday excursions with my son where we both grew together and as individuals.
I hope the people at corporate headquarters read this. Norma is special. She is an example of how to treat customers who come into the store.